This policy explains how we collect, use, and protect your personal information when you use our parking fine payment portal.
We collect personal information that you provide directly when using this portal, including your name, email address, phone number, vehicle registration number, postal code, and payment card details. We also collect technical data such as your IP address, browser type, and device information through cookies and similar technologies.
Your information is used solely for the purpose of processing parking fine payments, verifying your identity, sending payment confirmations, and communicating about the status of your fine. We may also use anonymised data for statistical analysis and service improvement.
We process your data in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as enacted in Ireland, on the basis of contractual necessity, legal obligation, and legitimate interest.
We share your information only with the relevant local authority responsible for your fine, our payment processor, and any third parties required by law. We do not sell or rent your personal data.
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, typically for a period of 6 years following payment completion in accordance with statutory limitation periods. Payment card details are not stored by us.
Under GDPR, you have the right to access, rectify, erase, restrict processing of, and port your personal data. You may also lodge a complaint with the Data Protection Commission. Contact our Data Protection Officer at privacy@parkingfines.example.ie.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or alteration. All data transmissions are encrypted using SSL/TLS technology, and our systems are regularly audited for security compliance.
If you have questions about this Privacy Policy, contact our Data Protection Officer at privacy@parkingfines.example.ie or write to: Data Protection Officer, Parking Fines Payment Portal, Custom House Quay, Dublin 1, D01 W6X0, Ireland.